Umm, I have a confession. All this stress over Amazon making my life as a publisher (Threadgold Press) into a nightmare and endangering sales of my new book (Border Line) may be my fault. I asked them, yet again, why they did not send an email to me about an order, and I put in the email address I expected them to use. They replied that if I wanted to use this email address I had better change my settings, because the one they had was… They had a non-existent email address, a mixture of two of my three addresses. This particular stramash is an error I have made in the past, so I’m sure it is my fault. Apologies Amazon Advantage (ouch!).
My penance is to tell you all and perhaps help one other person to avoid the same pitfall, and to check their settings when expected emails go astray. In spite of GIGANTIC embarrassment, I am happier than before, because an intractable problem has an explanation and a cure, so the problem should disappear.